{"id":3225,"date":"2019-04-10T12:21:59","date_gmt":"2019-04-10T12:21:59","guid":{"rendered":"https:\/\/rosacadaques.com\/?page_id=3225"},"modified":"2020-01-16T15:56:37","modified_gmt":"2020-01-16T14:56:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.rosacadaques.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text max_width_align=”centered” max_width=”800px”]Rosa Cadaqu\u00e9s is concerned about the protection of personal data. He undertakes to ensure the best level of protection for your personal data in accordance with the European and French regulations applicable to him in terms of personal data protection. For any information on the protection of personal data, you can also consult the site of the Commission Nationale Informatique et Libert\u00e9
\nhttps:\/\/www.cnil.fr\/<\/a>.<\/p>\n

Who is responsible for processing my personal data?<\/span><\/strong><\/p>\n

The controller is the company that defines for what use and how your personal data is used. Personal data collected on the site https:\/\/www.rosacadaques.com or when you order by phone or mail are processed by: SARL with a capital of 10,000 euros
\n145 Chemin de la Passio Vella (66000) PERPIGNAN \u2013 FRANCE .<\/p>\n

Why Rosa Cadaqu\u00e9s collects my personal data?<\/span><\/strong><\/p>\n

Rosa Cadaqu\u00e9s utilise vos donn\u00e9es personnelles principalement pour les finalit\u00e9s suivantes<\/p>\n

Rosa Cadaqu\u00e9s uses your personal data mainly for the following purposes<\/span><\/strong><\/p>\n

We need the information which concerns you for the management of your orders and the continuations of this one (for example the deliveries, the invoices, the accounting and in particular the management of the Customer spaces, the follow-up of the customer relationship such as the satisfaction surveys, complaints management and after-sales service, customer selection to carry out studies, surveys and product tests.<\/p>\n

Payment for your orders.<\/span><\/strong><\/p>\n

When you pay on our sites, your payments are secure. Rosa Cadaqu\u00e9s does not collect your payment data but only a payment identifier. Your entire bank details are collected only by our payment service provider, CIC bank, which helps ensure payment security.<\/p>\n

Payment upon purchase:<\/span><\/strong><\/p>\n

When you pay for an order, the card used for payment is not kept by our services.<\/p>\n

The personalization of our services and the messages we send to you:<\/span><\/strong><\/p>\n

Your data allows us to improve and personalize the services we offer and the communications we send to you.
\nFor example: we can send you personalized emails or recommend products similar to those you have already bought or consulted and which correspond to your interests.<\/p>\n

The security of our site<\/span><\/strong><\/p>\n

We collect certain browsing data to enable us to ensure the security of our services and to detect, avoid or trace any attempt at malicious or computer intrusion or any violation of the conditions of use of our Services.<\/p>\n

Personalization of online advertising (targeted advertising)<\/span><\/strong><\/p>\n

We may use data that does not allow you to be identified directly (technical identifiers or socio-demographic data) to adapt the advertising that you see on our site or on that of our partners. Your data can be crossed with navigation data and other information collected during our relationships with partners (eg company offering remarketing services, google\u2026), and made pseudonymous before any use, like your slice of age or gender for the purposes of establishing your user profile and associating interests with it from which advertisements will be served on behalf of advertising partners.<\/p>\n

Customer knowledge and statistics and performance of our site<\/span><\/strong><\/p>\n

We may use data to better understand our customers or for statistical purposes to analyze the activity of our site and improve the services we offer. We carry out audience measurements, for example we measure the number of page views, the number of site visits, as well as the activity of visitors to the site and their frequency of return.<\/p>\n

What personal data is collected about me?<\/span><\/strong><\/p>\n

We collect and process your name, first name, address, email address, password, telephone number, IP address, connection data and navigation data, order history, preferences and centers of interest, products viewed, incidents of deliveries, complaints. The compulsory or optional nature of the data is indicated to you during the collection by an asterisk or by an alert message when validating the form that you fill out.
\nSome data is collected automatically due to your actions on the site, other information may be transmitted by partners.<\/p>\n

When?<\/span><\/strong><\/p>\n

We collect the information that you provide to us, in particular when: you create your Customer Space on our sites<\/p>\n